FAQs

1. What products do you sell?

We offer a curated range of men’s fashion, including:

• Coats & Jackets

• Trousers

• Long Sleeve Shirts

• Shorts

• Knitwear

• Overshirts

• Footwear
  Our products are designed with comfort, style, and durability in mind.

2. How can I contact customer service?

You can reach our support team at admin@vanmanmoversltd.shop. We aim to respond to all queries within 24–48 hours (excluding weekends and holidays).

3. Do you ship internationally?

Currently, we [do/do not] offer international shipping. (Let me know which applies and I’ll adjust this line.)
We provide fast and reliable shipping within [your country/region].

4. How long does shipping take?

Standard delivery times are:

• Domestic Orders: 3–7 business days

• International Orders: 7–14 business days (if applicable)
  Shipping times may vary depending on your location and seasonal demand.

5. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking link. Please allow up to 24 hours for the tracking information to update.

6. What is your return policy?

We accept returns within 14 days of delivery on unworn, unused items in their original packaging. To initiate a return, please contact us at admin@vanmanmoversltd.shop with your order number and reason for return.

7. Can I exchange an item?

Yes! If you'd like to exchange an item for a different size or color, email us at admin@vanmanmoversltd.shop. We'll guide you through the process.

8. What if I received a damaged or incorrect item?

We sincerely apologize for any inconvenience. Please email us with your order number and a photo of the issue, and we'll make it right as soon as possible.

9. Do you offer discounts or promotions?

Yes, we occasionally run special promotions and seasonal sales. Be sure to sign up for our newsletter or follow us on social media to stay updated.